Sewanee Help Desk

Office of Technology Access and Support

Welcome to the Sewanee Help Desk.  We are the technical support team that provides prompt technology services over the phone via email or in person.  The Help Desk is your first stop for all technology related problems and questions.  We will try to resolve your issue in a timely manner.  If your issue can not be resolved at the Help Desk level, it will be escalated to the second or third level.  In some cases you may be directed to an appropriate person or department.   All calls, emails and walk-ins are documented in our web help desk ticket system.  This allows you as the client to receive updated information as your tickets are being resolved.  You may check the status at any time by logging in with you Banner information at the WHD page.

 

Technology Accounts

   Technology Services

Banner Self Service       About Us
Blackboard      Computer Labs/Classrooms
Directory      Student Help Desk
EMS      Telecommunications
Password Change Instructions      
Sewanee Afford      
Sewanee Email  
Tiger-Net  
Web Help Desk  

Computer Information

  Technology Resources

FAQ     Google Drive/Docs
Security/Viruses     Access Points Across Campus
Sewanee Register     
Sewanee Secure/Guest Wireless